Join Free Digital Marketing Certification Course By Sorav Jain Join Now!

How To Create a Facebook Messenger Chat Bot Without Coding – Easiest Guide

Want to do more with Facebook messenger? Tired of responding to Frequently Asked Questions on your Facebook Business page? Well, it’s time you build your very own Facebook Messenger Chat Bot. In this article, I am going to teach you to create a Facebook Messenger Chat Bot by using free tools. Table of ContentsWhat are […]

Want to do more with Facebook messenger?

Tired of responding to Frequently Asked Questions on your Facebook Business page?

Well, it’s time you build your very own Facebook Messenger Chat Bot. In this article, I am going to teach you to create a Facebook Messenger Chat Bot by using free tools.

What are Chat Bots and Why is It Crucial for Your Facebook Business Page

Chat bots allow your audience to interact with auto responders. It solves your biggest problem of being instantly active when someone messages you. It allows you to build conversations with people when they click on the message feature on your Facebook Business page. Here is an example of one of my clients Wink Salon – A very popular luxurious salon in Chennai located in Alwarpet. We used Chatfuel, to create an interesting chatbot for them.

digital marketing blog

5 reasons why your page needs a chat bot:

1. For Instant Replies:- Your audience don’t have to wait anymore + you can relax on the weekends.

2. For FAQs:- Tired of answering the same old questions? Chat bots will reply them for you.

3. For Helping the Lost Audience: Chatbots build conversations on first go and asks questions to people with options to lead them to a required destination.

4. For Automating Pings and Broadcasts: People who interact with your chatbot, you can send them regular broadcasts on messenger.

5. For Increasing Subscriptions: You have options to connect your chatbot to various plugin. For example: I have connected my chatbot to RSS feeds of my blog. When people ping they can read and subscribe to my blogs on messenger.

There are two types of chatbots: 

  1. One that waits for the audience to message, in order to get started (Here you use answer message as a default message)
  2. One that immediately starts as audience clicks ‘Get Started’ (Here you use welcome message as a default message)

For Wink Salon, we created a 3 – step chat bot experience.

A. It starts with Default Welcome message as soon as the audience clicks get started. 

digital marketing blog

B. On clicking any of the given options in default the audience receives further options to explore. 

digital marketing blog

C. As soon as the audience clicks any of the above- given options under “Hair”, they receive other pre-defined messages which result in the immediate call or builds further questions from the client under this topic. 

digital marketing blog

This makes the first level interaction with the customer lot easier. In short, it gives an experience. An experience of professionalism and spontaneity.

All this was built in 15 minutes for free without any experience of coding by using Chatfuel.com  There are many other tools like Botsify and OnSequel which will help you build chatbots with ease. In this article, we discover this process using Chatfuel.

As per Techcrunch, Chatfuel was founded by Russian entrepreneurs Dmitrii Dumik and Artem Ptashnik last year. The company has 12 staff across offices in Moscow and San Francisco, and it earned the backing of Russian Internet Yandex — ‘The Google Of Russia’ — which led its most recent funding round.

Step By Step Process to Create Your Very Own Facebook Messenger Chat Bot:

Step 1: Log on to www.Chatfuel.com and create your account using your Facebook account.

digital marketing blog

Step 2: After you log in, you will see this screen. Click on CREATE A BLANK CHATBOT. This is where you get started.

digital marketing blog

Before you proceed. You should learn the key Lingos you will encounter further.

  • Block: A block contains messages (could be one or many). You can deliver many cards at the same time within a block. These cards could be Buttons.
  • Buttons: These are the options that you give at the bottom of the card, you can give users a phone number to call, give options to pick and add few more cards to it to continue the conversation.

In nutshell, the block is a beginner, a button is an extension and the cards are the options.

Step 3: Build your first block. Choose a default welcome message and an answer message. The welcome message is the first message someone would see as soon as they click on the message box on Facebook, whereas answer box appears when someone starts a conversation.

digital marketing blog

digital marketing blog

There are various types of cards available:

  • Gallery Card: Can include multiple images in a carousel, each with a heading, subtitle, URL, buttons, or a quick reply. A quick reply is an extra card that can act as a prompt with further instructions from your page  if the user doesn’t know what to do next in your sequence of automated messages.
  • Text Card: Includes a place for text, buttons, or a quick reply.
  • Image Card: Includes an image or a quick reply.
  • Plugin Card: Includes integration options such as letting people read or subscribe to your blog via RSS, send a post from your Instagram, Twitter, or YouTube accounts with IFTTT or Zapier, and much more options like Google Sheets or Google Calendar.

Step 4: Add Quick Reply Buttons As Options to your Default Answer Block.

digital marketing blog

Now, what happens when a person clicks Yes or No buttons? You need to build that connect and create a user attribute.

Step 5: Add further cards to options. As you add options, each option becomes a block. When a user clicks Yes or No, there should be some action and you need to build that action by adding further cards to these options.

digital marketing blog

Remember, don’t add Yes or No as a reply. Currently, Chatfuel connects Yes or No to the same user attribute. Hence you would want to give different options or different name to the blocks.

Step 6: Build Further Blocks To Quick Replies and Complete the Story.

digital marketing blog

After you have completed all the user attribute, you can test the chat bot before you launch.

Step 7: Test Your Chat Bot.

digital marketing blog

Step 8: Interact with Your Chat Bot

As you click on test your chat bot, your messenger pops up a message from Chatfuel, you can interact with your very own chatbot to check out if everything is in place as per your plan.

digital marketing blog

Step 9: Launch your chatbot by connecting to your Facebook Page. Remember, to launch your chatbot. You need to allow people to message you on your Facebook Business page. It’s a mandate.

digital marketing blog

How to Add Your Blog’s RSS Feed on Facebook Messenger Chat Bots? 

Step 1: Click on welcome message on your Chatbot. Add a text card first.

digital marketing blog

Step 2: Pick the Plugin you want to add. Remember, there are various integrations possible with Chatfuel Facebook Messenger Chat Bot. Example: IFTTT integration, Zapier integration, social media channel connects and more.

digital marketing blog

Step 3: Add Your RSS Feed URL and allow people to subscribe to the same.

digital marketing blog

Would you like to experience a Chatbot end to end? How about sending me a message on my Facebook Business Page? Click here: ‘Sorav Jain’ to gain a wholesome Chatbot experience!

Here is a video guide on step by step process to create your very own chatbot using chatfuel.com.

Recent Posts

30 Latest Digital Marketing Updates in November 2022

30 Latest Digital Marketing Updates in November 2022

Approaching the end of the year 2022 with a lot of new surprises and new features in the Digital Market. Here we are back with more amazing facts and feature updates for the month of November. Missing out on these can have a direct impact on your digital marketing...

Top 10 Best Email and Phone Number Finding Tools

Top 10 Best Email and Phone Number Finding Tools

You know that feeling when you've been looking for something for what feels like forever, and then out of nowhere — BAM! — you find it? Well, that's how it feels like when finding someone's email address or phone number on the Internet. It can be such a pain to search...

3 Comments

  1. Ysrael Poicón Chuqui

    Hello, thank you for the valuable information of your post. I’m trying to learn how to handle Chatfuel. I have a group active, but I want to have another group also active for the same fanpage. I tried to activate the second group but I do not see how to do it Is it possible to have more than one active group for the same fanpage? Thank you!

    Reply
  2. Nishita Goyal

    Engati is a chatbot platform that allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes. It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement, conversational commerce, and customer service and fulfillments.

    Read more about it here http://www.engati.com/?utm_source=backlinks

    Reply
  3. Pravien Raj

    Hello, Thank you for this information. How much “Chatfuel” trusted for our international business customer.

    Reply

Submit a Comment

Your email address will not be published. Required fields are marked *

Pin It on Pinterest

Share This

Learn Digital Marketing with Online Classes
Certification Course with 100% Job Assistance

Enroll Now +91-9513632705